Overview
This policy explains how Master Tiling Services handles information received through this website and direct contact about tiling services.
Last updated: 4 August 2026
Information you provide
The online enquiry form asks for your name, suburb, email address, mobile number and project details. You may also choose to attach project photos.
Please send only information that is useful for the enquiry. Avoid including identity documents, payment card details, access codes or other sensitive information in the form or images.
Website and analytics data
This website uses Google Analytics and Google Ads tags to understand visits and measure actions such as submitted contact forms and phone link clicks. These services may process device, browser, page, referral and interaction information according to Google’s terms and privacy controls.
The website does not intentionally send the text of your enquiry, your uploaded photos or direct contact fields to analytics or advertising events.
How information is used
- to review and respond to your enquiry
- to discuss the property, requested work and next steps
- to operate, secure and improve the website
- to maintain records connected with an enquiry or project
- to comply with applicable obligations or resolve a dispute
Service providers and disclosure
Website hosting, email delivery, analytics and advertising providers may process limited information to deliver their services. Information may also be disclosed where required by law or where reasonably necessary to protect a person, the business or its legal rights.
Master Tiling Services does not sell the personal information submitted through the enquiry form.
Storage and retention
Reasonable steps are taken to protect information, but no internet or email system can be guaranteed completely secure. Information is kept only as long as reasonably needed for the enquiry, work records, legal obligations or dispute management.
Uploaded photos are processed with the enquiry. Do not upload an image that reveals information or people unrelated to the project.
Access, correction and questions
To ask about information you have provided, request a correction or raise a privacy concern, contact:
info@mastertilingservices.com.au
Enough information may be requested to identify the relevant record and verify that a request relates to you.
Changes to this policy
This policy may be updated when the website, service providers or handling practices change. The current version and update date will remain published on this page.